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gtm alignment

The Human Cost of GTM Misalignment

Andreea Cojocariu
Andreea Cojocariu |

There is a type of tension inside a business that never appears in spreadsheets. It is quiet and oh so heavy. It drains the energy of teams who  genuinely want to perform at a high level. This is the human cost of GTM misalignment and it begins long before revenue shows signs of strain.

The first signs reveal themselves gently. People second guess decisions. Meetings feel heavier than they should. Teams stay busy yet feel disconnected from the outcome. Leaders see the wheels turning but cannot shake the sense that something is slipping beneath the surface. Even the most committed employees begin to feel the weight of constant movement without meaningful direction.

Misalignment grows when teams lose the shared truth that guides their work. Marketing cannot see how to create momentum. Sales feels accountable for targets without a clear narrative that supports conversion. Product builds features that solve problems no one has defined with confidence. Each team carries its own version of the story. None of them feel fully right.

The human cost appears in the way morale softens. Communication becomes cautious. Collaboration turns reactive rather than proactive. People begin to work around the system instead of through it. They do not do this because they lack commitment. They do it because they no longer understand the path.

This cost matters because it shows up long before the business is visibly off track. Human friction becomes the earliest warning sign that clarity has faded. It tells leaders that the story is drifting. It tells them that priorities are colliding. It tells them that teams are compensating for gaps that should never have existed.

Realignment begins with truth and when teams return to a shared understanding of who they serve and why it matters. It begins when leaders reset expectations with confidence and simplicity. When people can finally see the same destination, the emotional fog clears and momentum returns.

A healthy GTM engine is not just a set of processes. It is a shared belief in the mission and the journey. When that belief is restored, performance rises naturally and teams move with unity again.

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